← Back to Klearcut

Terms of Service

Last updated: January 19, 2026

1. Acceptance of Terms

Welcome to Klearcut. These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Klearcut ("Company," "we," "our," or "us") governing your access to and use of our trade business management software, website, and related services (collectively, the "Service").

By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.

If you are using the Service on behalf of a business or organization, you represent and warrant that you have the authority to bind that entity to these Terms.

2. Description of Service

Klearcut provides a cloud-based trade business management platform that includes:

  • Job and project management
  • Customer relationship management (CRM)
  • Quoting and invoicing
  • Team scheduling and rostering
  • Inventory tracking
  • Document storage
  • Third-party integrations (e.g., Xero, MYOB)

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice.

3. Account Registration

To use the Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Keep your password confidential and secure
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized access or use of your account

We reserve the right to suspend or terminate accounts that violate these Terms or contain false information.

4. Subscription and Billing

4.1 Subscription Plans

The Service is offered on a subscription basis. Details of available plans, features, and pricing are available on our website. Prices are subject to change with notice.

4.2 Free Trial

We may offer a free trial period. At the end of the trial, your subscription will begin unless you cancel before the trial expires. You may be required to provide payment information to start a trial.

4.3 Payment Terms

Subscription fees are billed in advance on a monthly or annual basis, depending on your selected plan. All fees are non-refundable except as expressly stated in these Terms or required by law.

4.4 Automatic Renewal

Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date. You authorize us to charge your payment method on file for all applicable fees.

4.5 Taxes

All fees are exclusive of applicable taxes (including GST, VAT, or sales tax), which will be added to your invoice where required by law.

5. Permitted Use

You may use the Service only for lawful purposes and in accordance with these Terms. You agree to use the Service solely for managing your legitimate trade business operations.

6. Prohibited Conduct

You agree not to:

  • Violate any applicable law, regulation, or third-party rights
  • Use the Service for any fraudulent or illegal purpose
  • Interfere with or disrupt the Service or servers/networks connected to it
  • Attempt to gain unauthorized access to any part of the Service
  • Reverse engineer, decompile, or disassemble the Service
  • Copy, modify, or create derivative works of the Service
  • Resell, sublicense, or redistribute the Service without authorization
  • Upload malicious code, viruses, or harmful content
  • Harvest or collect user information without consent
  • Use automated systems (bots, scrapers) to access the Service
  • Circumvent any security measures or access controls
  • Impersonate any person or entity

7. Intellectual Property

7.1 Our Intellectual Property

The Service, including all content, features, functionality, software, and trademarks, is owned by Klearcut and protected by copyright, trademark, and other intellectual property laws. You may not use our intellectual property without our prior written consent.

7.2 License to Use

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes during your subscription period.

7.3 Feedback

If you provide feedback, suggestions, or ideas about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate such feedback into the Service without obligation to you.

8. Your Data

8.1 Ownership

You retain ownership of all data, content, and information you submit to the Service ("Your Data"). We do not claim ownership of Your Data.

8.2 License to Your Data

You grant us a limited license to access, process, and store Your Data solely to provide the Service and as described in our Privacy Policy.

8.3 Data Backup

While we implement reasonable measures to protect Your Data, you are responsible for maintaining your own backups. We are not liable for any loss or corruption of Your Data.

8.4 Data Export

You may export Your Data at any time during your subscription. Upon termination, we will make Your Data available for export for a reasonable period before deletion.

9. Service Availability

We strive to maintain high availability of the Service but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to:

  • Scheduled maintenance (we will provide advance notice when possible)
  • Unplanned outages or technical issues
  • Factors beyond our reasonable control

We will use commercially reasonable efforts to minimize downtime and restore service promptly.

10. Third-Party Services

The Service may integrate with or contain links to third-party services (e.g., accounting software, payment processors). We are not responsible for the content, privacy practices, or terms of third-party services. Your use of third-party services is at your own risk and subject to their respective terms.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • WARRANTIES OF MERCHANTABILITY
  • FITNESS FOR A PARTICULAR PURPOSE
  • NON-INFRINGEMENT
  • ACCURACY OR COMPLETENESS OF CONTENT
  • UNINTERRUPTED OR ERROR-FREE OPERATION

WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR THAT DEFECTS WILL BE CORRECTED.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
  • WE SHALL NOT BE LIABLE FOR LOSS OF PROFITS, DATA, BUSINESS, OR GOODWILL
  • OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM

SOME JURISDICTIONS DO NOT ALLOW LIMITATION OF LIABILITY FOR CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

13. Indemnification

You agree to indemnify, defend, and hold harmless Klearcut and its officers, directors, employees, agents, and affiliates from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) Your Data; (c) your violation of these Terms; or (d) your violation of any rights of a third party.

14. Termination

14.1 Termination by You

You may cancel your subscription at any time through your account settings or by contacting us. Cancellation will be effective at the end of your current billing period. No refunds will be provided for partial billing periods.

14.2 Termination by Us

We may suspend or terminate your access to the Service immediately, without prior notice, if:

  • You breach these Terms
  • You fail to pay applicable fees
  • We are required to do so by law
  • We discontinue the Service

14.3 Effect of Termination

Upon termination, your right to use the Service will cease immediately. We will retain Your Data for a reasonable period to allow export, after which it may be deleted. Sections that by their nature should survive termination will continue to apply.

15. Dispute Resolution

Any dispute arising from these Terms or your use of the Service shall be resolved as follows:

  • Informal Resolution: We encourage you to contact us first to resolve any dispute informally.
  • Mediation: If informal resolution fails, the parties agree to attempt mediation before pursuing other remedies.
  • Binding Arbitration: Disputes not resolved through mediation shall be settled by binding arbitration in accordance with applicable arbitration rules.

You agree to waive any right to participate in a class action lawsuit or class-wide arbitration.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Australia, without regard to conflict of law principles. Any legal action or proceeding shall be brought exclusively in the courts located in Australia.

17. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of the Service after changes are posted constitutes your acceptance of the modified Terms. If you do not agree to the changes, you must stop using the Service.

18. General Provisions

  • Entire Agreement: These Terms, along with our Privacy Policy and Fair Use Policy, constitute the entire agreement between you and Klearcut.
  • Severability: If any provision is found unenforceable, the remaining provisions will continue in effect.
  • Waiver: Our failure to enforce any right or provision does not constitute a waiver of such right or provision.
  • Assignment: You may not assign these Terms without our consent. We may assign our rights and obligations without restriction.
  • No Agency: These Terms do not create any agency, partnership, or joint venture relationship.

19. Contact Us

If you have any questions about these Terms, please contact us:

Klearcut

Website: klearcut.io